Gym Assistant MemberConnect
Member Portal with SMS + Member Mobile App
Digitally connect new members and existing members with your gym!
MemberConnect helps create powerful online engagement directly between your members and your gym. It’s integrated to operate with your Gym Assistant Software (version v2.6.0 only)
The MemberConnect features help:
Sign-up new members online (from your Website or an on-site Kiosk)
Send Announcements to a selected group of your members
Engage two-2 way messaging conversations via phone SMS and in-app messages
Members can make online payments
Members can update payment info and review billing and activity visit history
Members can add dependent family members to their account
Members refer new members directly to your business!
More engaged gym members retain their memberships longer and buy more products & services from your business.
Why start using MemberConnect?
Increase your new member sign-up rate
Increase your personal services sales
Build your gym community
Improve the member experience
Increase membership and revenue by offering member referrals
3 MemberConnect plans to choose from depending on the amount of digital engagement you want to create
Base Plan*
- New Member Sign-up online
- Member Payments online
- Add Family Members
- New Member Referrals
- Billing & Invoice History
- plus more!
Elite Plan*
- All Plus features
- +Member Mobile App
- +Mobile Access & Check-In capability
*MemberConnect requirements: 1) integrated merchant services account to operate the online Member Portal feature for new member sign-ups and member payments, 2) active (paid) Support plan, 3) Gym Assistant Software version v2.6.0. Note; Online payments through the Member Portal are currently supported only in the U.S. and Canada.
Using the Member Portal
Sign-up new members or take member payments from your Website
Sign-up new members or take member payments from an onsite Kiosk (any tablet device with a stable internet connection is required to operate this feature)
Send Announcements to members (both in-App and SMS plus email)
Easily communicate with your members in real time using two-2 way messaging
Members can add dependent family members to their account
Members update profile information
Enable your members to easily refer new members (Customize your incentives)
*MemberConnect requirements: 1) integrated merchant services account to operate the online Member Portal feature for new member sign-ups and member payments, 2) active (paid) Support plan, 3) Gym Assistant Software version v2.6.0. Note; Online payments through the Member Portal are currently supported only in the U.S. and Canada.
Using the Mobile App
NEW! Open the door and/or Check-In using the Mobile App – For details Click Here.
Receive Announcements (both in-App and SMS plus email)
2 way messaging communication (between gym & members)
Make payments (overdue membership fees for example)
Members can add dependent family members to their account
Update payment, emergency contact, and member profile information
View Billing history, Invoice statements and Visit activity
Refer new members
NEW! Remotely open the door for a member who can not get in (Elite Plan users only)
*MemberConnect requirements: 1) integrated merchant services account to operate the online Member Portal feature for new member sign-ups and member payments, 2) active (paid) Support plan, 3) Gym Assistant Software version v2.6.0. Note; Online payments through the Member Portal are currently supported only in the U.S. and Canada.
*Popular Capabilities*
Operate 100% automated sign-up and door entry
Sell Day Passes online for immediate entry
Add dependent Family Members
Re-start a membership that has expired